Gamepad Tester

How to Test Your Gamepad on Windows 10: Expert Guide

Nigel Twumasi Tech + Expert
24 Min Read
How to Test Your Gamepad on Windows 10: Expert Guide

Is your gamepad feeling a little…lazy? Maybe your character in your favorite game isn’t running when you press the joystick, or the buttons aren’t doing what they’re supposed to. It can be very frustrating.

Hi, I’m Nigel. I’ve been fixing and testing gaming gear for over ten years. I’ve seen everything from sticky buttons on old controllers to tricky software problems on new ones. Think of me as a doctor for gamepads. Today, I’m going to show you exactly how to test your gamepad on Windows 10, just like I would if you brought it into my workshop.

We won’t use any complicated words. We’ll use simple steps and pictures (well, words that paint a picture!) to figure out what’s wrong. Let’s get your controller working perfectly again.

Why You Should Test Your Gamepad First

Before you get angry at a game for not working, you should always check the controller itself. Here’s a secret from my workbench: Nine out of ten times, the problem isn’t the game—it’s the controller or its connection to the computer.

Testing your gamepad first helps you:

  • Find the Real Problem: Is it the controller, the cable, or the game?
  • Save Time: You can fix it yourself in a few minutes.
  • Avoid Frustration: No more guessing why your jumps aren’t working.

The Easiest Way: Using Windows’ Built-in Tool

Windows 10 has a secret hidden room where you can see every little move your gamepad makes. It’s called Game Controller Settings. This is the first place I always go.

Here is how you can find it:

  1. Click the Start Button: That’s the Windows icon in the bottom-left corner of your screen.
  2. Type “Set Up USB Game Controllers”: Just start typing it. You’ll see it pop up at the top of the menu.
  3. Click on It: This opens the “Game Controllers” window.

You will see a list of all the controllers connected to your computer.

What you see in the listWhat it means
Your gamepad’s name (e.g., “Xbox Controller”)Your controller is connected and ready to test.
Nothing in the listWindows doesn’t see your controller. This is a connection or driver problem.
  1. Click on your gamepad’s name to highlight it.
  2. Click the “Properties” button.

A new window will appear. This is your Testing Room.

Understanding the Test Window

This window has buttons, axes, and a crosshair that will light up or move when you use your controller. It’s like an X-ray for your gamepad.

  • Buttons (A, B, X, Y, etc.): When you press a button on your physical controller, the corresponding button in this window will light up or change color.
  • Axes (The Joysticks): When you move the left or right joystick, the little crosshair in the “Axes” box will move around. If you move the joystick in a full circle, the crosshair should draw a perfect circle. If it’s shaky or doesn’t go to the edges, the joystick might be worn out.
  • D-Pad (Directional Pad): Pressing up, down, left, or right on the D-pad will also light up specific buttons in the test window.

Expert Advice: A common issue I see is “joystick drift.” This is when the crosshair moves or shakes even when you are not touching the joystick. If you see this, it means the joystick is getting old and sending false signals to your computer. This is often why your character walks slowly on their own!

How to Test Gamepad in Windows 10 – Try Step By Step

Follow these simple steps to test your gamepad and ensure it’s working properly on your Windows 10 computer.

1

Connect Your Gamepad

Plug your gamepad into an available USB port on your computer. If you’re using a wireless gamepad, make sure it’s properly paired with your PC via Bluetooth.

Tip: Wait a moment for Windows to automatically install any necessary drivers.
2

Access Game Controller Settings

Press the Windows key + R to open the Run dialog, type “joy.cpl” and press Enter. This opens the Game Controllers window.

Alternative: You can also search for “Set up USB game controllers” in the Windows search bar.
3

Select Your Gamepad

In the Game Controllers window, you should see your connected gamepad listed. Select it and click the “Properties” button.

Note: If your gamepad isn’t listed, it may not be properly connected or may need specific drivers.
4

Test All Controls

In the Properties window, go to the “Test” tab. Press each button, move each joystick, and test all triggers to see if they respond correctly on the visual representation.

What to look for: Buttons should light up when pressed, and joysticks should move smoothly in their visual representation.
5

Check Calibration (If Needed)

If any controls aren’t responding correctly, go to the “Settings” tab and click “Calibrate” to run the device calibration wizard.

Remember: Calibration helps fix issues with joystick centering and range of motion.
6

Test in a Game

Finally, launch a game that supports gamepad input to verify everything works correctly in an actual gaming environment.

Recommendation: Try a game you’re familiar with to better notice if controls feel different than expected.

Need More Help?

If you’re experiencing issues with your gamepad or need further assistance, our support team is here to help!

Contact Our Support Team

Test Your Gamepad on Windows 10 in Diagram Way Guides:

How to Test Your Gamepad on Windows 10
Start
Gamepad Not Working
Is it detected in Windows Game Controllers?
Yes
No
Test in Properties
Do all buttons, triggers, and sticks work?
Yes
No
Test in a Game
End
All Fixed!
Physical Issue Found
Clean, Calibrate, or Repair
Is it listed in Device Manager?
Yes
No
Driver Issue
Update or Reinstall Driver
Controller Detected?
Yes
No
Try a different USB Port/Cable
Controller Detected?
Yes
No
Hardware Failure
Controller may be broken

What to Do If Your Gamepad Isn’t in the List

If your controller doesn’t show up in the “Game Controllers” list, don’t worry. This happens a lot. It usually means Windows doesn’t have the right instructions (called a “driver”) to talk to your controller.

Let’s fix it step-by-step.

Step 1: The Simple Restart

First, turn off the controller and unplug it. Then, shut down your computer completely. Wait for 30 seconds, then turn your computer back on. Once it’s fully on, plug your controller back in or turn it on. This fixes many simple problems.

Step 2: Check the Wires and Connections

  • Wired Controllers: Try a different USB port on your computer. The one you’re using might be faulty. Also, check the cable for any bends or breaks.
  • Wireless Controllers: Make sure the batteries are charged. If you use a wireless USB dongle, unplug it and plug it into a different USB port.

Step 3: Update the Driver

This sounds technical, but it’s just telling Windows, “Here are the new instructions for this toy.”

  1. Right-click the Start button and select Device Manager.
  2. Look for a category called “Xbox Peripherals” or “Sound, video and game controllers” and click the little arrow next to it to expand it.
  3. You should see your gamepad listed there.
  4. Right-click on your gamepad’s name and select “Update driver.”
  5. Choose “Search automatically for updated driver software.”

Windows will look online for the best driver and install it.

Personal Anecdote: I once had a customer who thought his brand-new, expensive controller was broken. It wouldn’t show up anywhere. We tried a different USB cable, and it worked perfectly. The cable that came in the box was faulty! Always try the simple things first.

A More Advanced Test: Using a Web Tool

Sometimes, you need an even clearer picture. For this, I often use a free website. It’s great because it works in your web browser and doesn’t need any software installed.

My favorite one is gamepad-tester.com.

  1. Open your web browser (like Chrome or Edge).
  2. Go to https://gpadtester.net.
  3. Connect your gamepad.
  4. The website will automatically detect it.

This tool shows you a live, moving picture of your controller. You can see:

  • The exact amount you are pressing each trigger.
  • How far you are pushing each joystick in any direction.
  • Every single button press.

It’s the best way to check for small problems, like a trigger that doesn’t register a “full press” or a joystick that isn’t perfectly centered.

Testing Your Gamepad in a Real Game

The Windows test and the web tool are great, but the final test is always in a game. But which game should you use?

I recommend using a game you know well. Start a simple practice mode or a single-player level where there’s no pressure.

  • Go into the game’s Settings or Options menu.
  • Find the Controls or Controller section.
  • Here, you can usually see what each button is set to do. Press the buttons on your controller one by one and make sure they match what you see on the screen.

If a button does nothing, you know that specific button has a problem. If the movement feels wrong, you know it’s likely the joystick.

A Deeper Look: Fixing Common Gamepad Problems for Good

Now, let’s move beyond simple testing. This next section is for when you’ve found a problem and need to fix it. I’ll share the knowledge I’ve gathered from fixing thousands of controllers. We’ll talk about the real reasons controllers break and how you can often fix them yourself with a little patience.

The Problem: Joystick Drift (The Character Moves on Their Own)

This is, without a doubt, the most common problem I see. You’re not touching the controller, but your character or camera slowly drifts in one direction.

What’s Really Happening Inside:
Inside every joystick, there are tiny components called “potentiometers.” They measure how far you’ve pushed the stick. Over time, these parts can get worn down from all the moving and grinding. Dust, dirt, and even skin cells can get inside and mess with the electrical signals. The controller thinks it’s being moved when it’s sitting still.

How to Fix It (From Easy to Hard):

  1. Calibrate the Controller: Sometimes, the controller just needs to be re-taught what “center” is.
    • Go back to the “Set Up USB Game Controllers” menu like we did before.
    • Select your controller and click “Properties.”
    • Go to the “Settings” tab and click “Calibrate.”
    • Follow the instructions on the screen. It will guide you through moving the joysticks to set their center points and their maximum ranges. This can often solve a mild drift.
  2. Clean Around the Joystick:
    • Turn off the controller.
    • Tilt the controller so the joystick you want to clean is facing down.
    • Take a can of compressed air (you can buy this at any computer or office store) and blow short bursts of air around the base of the joystick. This can blow out the dust causing the problem.
  3. A Last Resort – Replacing the Joystick:
    If cleaning and calibrating don’t work, the physical joystick part (called a “joystick module”) is likely worn out and needs to be replaced. This is a job that requires a special screwdriver (usually a “T8 Torx” security screwdriver) and a soldering iron. I don’t recommend this for most people unless you are comfortable with tiny electronics. It’s often easier and safer to buy a new controller, but for a favorite or expensive one, a repair shop can do this for you.

The Problem: Buttons That Don’t Respond or Feel “Mushy”

A button might not work at all, or it might feel sticky and not spring back like it should.

What’s Really Happening Inside:
Under every plastic button on your controller, there is a small, rubbery pad. Under that rubber pad, on the circuit board, is a small black circle of carbon. When you press the button, you squeeze the rubber pad, and the carbon touches the circuit board to complete a connection—like turning on a light switch. When a button stops working, it’s usually because:

  • The rubber pad has torn or worn out.
  • The carbon contact on the circuit board is dirty.
  • Something sticky (like soda) has gotten under the button and is gumming up the works.

How to Fix It:

  1. The “Rubbing Alcohol” Clean:
    • Get a cotton swab (Q-tip) and a small amount of isopropyl rubbing alcohol. Don’t use water, as it can cause rust.
    • Put a little alcohol on the cotton swab.
    • Press the faulty button down and gently rub the cotton swab around its edges. The alcohol will seep in, dissolve any sticky grime, and then evaporate cleanly.
    • Press the button repeatedly for a minute to work it in. This fixes many sticky button issues.
  2. Opening the Controller:
    If cleaning from the outside doesn’t work, you can open the controller to clean it properly. This requires that special screwdriver I mentioned. Once it’s open, you can use a cotton swab with rubbing alcohol to gently clean the rubber pads and the circuit board contacts. Be very gentle, as these parts are delicate.

Expert Advice: If you open your controller, take a picture with your phone after you remove each piece. This will be your map for putting it all back together correctly. Also, keep screws organized; I use a small muffin tin to keep screws from different sections separate.

The Problem: Wireless Controller Connection Issues

Your Xbox or other wireless controller keeps disconnecting or won’t connect at all.

What’s Really Happening:
The controller is talking to your computer using radio waves, just like a walkie-talkie. Interference can break this conversation. This can be from:

  • Other wireless devices (like your Wi-Fi router, cordless phone, or microwave oven).
  • The distance between the controller and the computer.
  • Low batteries (a weak signal).
  • A problem with the Bluetooth driver on your PC.

How to Fix It:

  1. Check the Batteries: This is the simplest fix. If the batteries are low, the signal is weak. Try fresh batteries or fully charge your rechargeable pack.
  2. Reduce Interference:
    • Move closer to your computer.
    • If you’re using a Bluetooth connection, try using the official Xbox Wireless Adapter for Windows instead. It uses a stronger, more direct radio signal than standard Bluetooth and is often more reliable. I always recommend this to my customers for the best wireless experience on PC.
  3. Re-pair the Controller:
    • Go to Settings > Devices > Bluetooth & other devices.
    • Find your controller in the list and click “Remove device.”
    • Then, put your controller into pairing mode (usually by holding a small button on the top or front) and click “Add Bluetooth or other device” to pair it again from scratch. This resets the connection and can solve many problems.

The Problem: Controller Works in Windows but Not in a Specific Game

This is very confusing. The controller tests perfectly, but when you start your game, nothing happens.

What’s Really Happening:
This is almost always a software or game settings issue, not a hardware one. The game might be set to use keyboard and mouse controls by default, or it might not support that specific type of controller perfectly.

How to Fix It:

  1. Check the Game’s Input Settings: This is the most important step. Go into the game’s options menu and look for a setting called “Input,” “Controller,” or “Gamepad.” Make sure it is set to “Enabled” or “On.” Some games have a setting that lets you switch between “Keyboard” and “Gamepad.”
  2. Steam Big Picture Mode: If you’re playing a game on Steam, this is a powerful tool.
    • Open Steam and click the “Big Picture Mode” icon in the top-right corner (it looks like a little controller).
    • Go to Settings > Controller Settings.
    • Here, you can make sure Steam recognizes your controller. Steam has special configurations for almost every controller, which can make a non-Xbox controller work in games that only expect an Xbox controller.
  3. Update the Game: Sometimes, a game update is needed to add support for your specific controller. Make sure your game is up to date.

Conclusion: Be Your Own Gamepad Expert

Testing and fixing a gamepad might seem hard, but as you’ve seen, it’s often just a series of simple checks. Remember the key steps:

  1. Always test first in the Windows Game Controller Settings.
  2. If it’s not found, check connections and update drivers.
  3. For a detailed check, use a web tool like gpadtester.net.
  4. Most problems can be fixed with calibration, cleaning, or simple settings changes.

By understanding how your controller works and knowing how to test it, you can solve most problems yourself. You don’t always need to buy a new one. Now you have the knowledge to keep your gamepad healthy and your gaming sessions fun. Happy gaming

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Nigel Twumasi, founder of Gamepad Tester, is a tech expert providing trusted solutions for controller testing, repair, and gaming performance improvement.
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