Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you contact us through our support form, we collect:

• Contact Information: Name and email address (only when you choose to provide it)
• Message Content: Your questions, feedback, or technical issues
• Device Context: Technical details you voluntarily share to help us assist you

1.2 Automatically Collected Information

We collect minimal technical information to improve our service:

• Usage Analytics: Which tools are used, session duration, popular features (no personal identification)
• Technical Data: Browser type, operating system, screen resolution, device capabilities
• Performance Data: Page load times, error rates, feature usage patterns
• Security Logs: IP addresses for security and abuse prevention (automatically deleted after 30 days)

1.3 Device Testing Data

2. How We Use Your Information

2.1 Service Operation

• Provide and maintain our testing tools
• Ensure website security and prevent abuse
• Troubleshoot technical issues and bugs
• Optimize tool performance and compatibility

2.2 Service Improvement

• Analyze usage patterns to prioritize new features
• Identify and fix compatibility issues
• Improve user interface and experience
• Develop new testing tools based on demand

2.3 Communication

• Respond to your support requests and feedback
• Send important service updates or security notices
• Provide technical assistance when requested

We do NOT: Sell your data, use it for advertising, create user profiles, or share it with third parties for marketing purposes.

3. How We Share Information

We maintain a strict no-sharing policy for personal data, with limited exceptions:

3.1 Service Providers

We work with carefully selected service providers who help us operate our platform:

• Web Hosting: Cloudflare and AWS for website delivery and security
• Analytics: Privacy-focused analytics tools (with anonymized data only)
• Email Service: For responding to your support requests

All service providers are contractually bound to protect your privacy and use data only for specified purposes.

3.2 Legal Requirements

We may disclose information only when required by law:

• To comply with valid legal processes (court orders, subpoenas)
• To protect our rights, property, or safety
• To prevent fraud or security threats
• In case of emergency situations involving imminent harm

3.3 Business Transfers

In the unlikely event of a merger, acquisition, or sale, your information would be transferred only with equivalent privacy protections.

4. Data Security

4.1 Technical Safeguards

• Encryption: All data transmission uses HTTPS/TLS encryption
• Local Processing: Device testing happens entirely in your browser
• Minimal Storage: We store only essential operational data
• Access Controls: Strict employee access to any stored data
• Regular Security Audits: Ongoing vulnerability assessments

4.2 Data Retention

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 Universal Rights (All Users)

• Opt-Out: Disable analytics tracking via browser settings or our opt-out tool
• Data Access: Request information about what data we have (spoiler: very little)
• Correction: Update or correct any information you've provided
• Deletion: Request removal of your contact information

5.2 GDPR Rights (EU Users)

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge complaints with supervisory authorities

5.3 CCPA Rights (California Users)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (note: we don't sell data)
• Right to non-discrimination for exercising privacy rights

6. Cookies and Tracking Technologies

6.1 Essential Cookies

We use minimal cookies necessary for basic functionality:

• Session cookies: Remember your preferences during your visit
• Security cookies: Protect against attacks and abuse
• Performance cookies: Monitor site stability and load times

6.2 Analytics Cookies (Optional)

With your consent, we use privacy-focused analytics:

• Aggregate usage statistics (no personal identification)
• Popular tools and features
• General geographic regions (country level only)
• Browser and device compatibility data

6.3 Your Cookie Choices

• Accept or reject non-essential cookies via our banner
• Manage preferences in your browser settings
• Use our opt-out tool for analytics tracking
• Clear cookies anytime through browser settings

7. Third-Party Services

We integrate with select third-party services that have their own privacy policies:

7.1 Content Delivery Network (CDN)

• Cloudflare: Provides security and performance optimization
• Data shared: IP address, browser information (for security)
• Privacy policy: cloudflare.com/privacypolicy

7.2 Analytics (Optional)

• Privacy-focused analytics provider (no Google Analytics)
• Data shared: Anonymized usage patterns only
• Personal data: None shared or identifiable

7.3 External Links

Our site may contain links to external resources (documentation, driver downloads). These sites have their own privacy policies and are not covered by this policy.

8. International Data Transfers

Gamepad Tester is operated from the United States. If you're accessing our service from other countries:

• Data Processing: Primarily occurs in the US with appropriate safeguards
• GDPR Compliance: We provide adequate protection for EU users
• Cross-Border Transfers: Only with service providers offering equivalent protection
• Local Laws: We respect local privacy regulations where applicable

9. Children's Privacy

Gamepad Tester is designed to be safe for users of all ages:

• COPPA Compliance: We don't knowingly collect personal information from children under 13
• Parental Notice: Parents can contact us about any concerns
• Data Minimization: Our minimal data collection applies to all users
• Safe Environment: No chat features, user-generated content, or social elements

If you believe we've inadvertently collected information from a child under 13, please contact us immediately for removal.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements:

• Notification: Significant changes will be prominently announced on our site
• Effective Date: Changes take effect 30 days after posting
• Continued Use: Using our service after changes constitutes acceptance
• Archive: Previous versions are available upon request

We recommend reviewing this policy periodically to stay informed about how we protect your privacy.

11. Contact Us

For privacy-related questions, concerns, or requests:

We're committed to addressing your privacy concerns promptly and transparently. Most inquiries are resolved within 48 hours.