How to Tell a Software Input Delay From a Hardware One
A shot fired half a second after I pulled the trigger, the same delay I had been chasing for two weeks, faulting…
I had measured 250Hz on this pad a few months ago. Ran the polling rate test again today and it reports about 60Hz, wired, same cable, same port. Nothing changed except a Windows update last week. Everything still works, buttons and sticks all fine, but a four times drop seems significant and I would like to know whether it is real or whether the measurement is being affected by something.
60Hz is suspiciously close to a browser frame rate, so the most likely answer is that the page is being throttled rather than the controller slowing down. Check background throttling and your display refresh first.
The specific number is the clue here, and it points at the measurement rather than the hardware.
60Hz is almost exactly a typical display refresh rate, and browser gamepad polling is commonly driven by the page's animation frame callback, which is tied to refresh rate. A reading that lands on 60Hz, rather than some arbitrary degraded figure like 173Hz, strongly suggests the page is now sampling once per frame at 60 frames per second instead of running at full rate. A controller that was genuinely failing would not conveniently land on your refresh rate.
There are a few things that cause this and a Windows update can trigger all of them. The browser may be throttling the tab, which happens if the window is not focused, if it is partially obscured on some configurations, or if a battery saver or efficiency mode has been switched on. Windows power plans get reset by updates fairly often, and Windows 11's efficiency mode throttles background tabs aggressively. A graphics driver update can also change your display's refresh rate back to 60Hz, which would cap frame-driven polling at 60 regardless of the controller.
So check in this order: your display refresh rate in Windows display settings, because an update resetting it is very common and it would explain the number exactly; then your power plan and any battery saver; then test with the browser window focused, maximised and in the foreground.
If after all that it still reads 60Hz while your display runs at a higher refresh rate, then look at the controller: reconnect it, try another port directly on the motherboard, and check whether 8BitDo's utility reports a polling rate setting, since several of their pads expose one that a firmware update can reset.
And for reassurance on the practical side: even if it were genuinely 60Hz, it would be unlikely to affect how the controller feels in a game, for the reasons in our polling rate guidance. But a four times drop is worth understanding rather than ignoring, and you are right to ask.
Tested on: 8BitDo Ultimate 2 wired, Xbox Model 1914 and DualSense CFI-ZCT1W measured at 60Hz, 144Hz and 240Hz display refresh, focused and backgrounded, with and without Windows battery saver, on Windows 11 24H2 in Chrome 141, Edge 141 and Firefox 144. Backgrounded and 60Hz-display configurations both reported approximately 60Hz regardless of controller.
Checked by Isabela Costa on . How we verify answers
QA And Test Automation Lead at Gamepad Tester
Tyler leads test automation. Before each change to the tools here goes live, his pipelines drive simulated inputs through the pages across multiple browsers and desktop environments and compare the readings against known-good baselines. It catches the regressions manual testing misses: a button index that shifts, an axis that stops updating, a layout that breaks at one viewport. On Gamepad Tester he signs off releases of the test tools and handles the answers where the tool itself, rather than the controller, is behaving oddly.
Each answer is written by the specialist who owns that part of the hardware, tested on a real controller, and checked by a second team member. How we verify answers
Answers are free general guidance from the Gamepad Tester Team and the community. Opening a controller or replacing a thumbstick module can void your warranty, so check the maker's support or warranty first. Battery and soldering work carries a real risk of damage or injury.
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