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My Polling Rate Dropped From 250Hz To 60Hz After A Windows Update

Asked by Anneke v.9,280 views

I had measured 250Hz on this pad a few months ago. Ran the polling rate test again today and it reports about 60Hz, wired, same cable, same port. Nothing changed except a Windows update last week. Everything still works, buttons and sticks all fine, but a four times drop seems significant and I would like to know whether it is real or whether the measurement is being affected by something.

My Polling Rate Dropped From 250Hz To 60Hz After A Windows Update
Brand
8BitDo
Model
8BitDo Ultimate 2 wired
Connection
USB-C Cable
System
Windows 11
Browser
Chrome 141
Detected Controller
8BitDo Ultimate 2 Wired Controller
Buttons And Axes
17 buttons, 6 axes
Short Answer

60Hz is suspiciously close to a browser frame rate, so the most likely answer is that the page is being throttled rather than the controller slowing down. Check background throttling and your display refresh first.

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Tyler Vance
Tyler VanceVerified Gamepad Tester team memberGamepad Tester Team
QA And Test Automation Lead · Answered Oct 9, 2026

The specific number is the clue here, and it points at the measurement rather than the hardware.

60Hz is almost exactly a typical display refresh rate, and browser gamepad polling is commonly driven by the page's animation frame callback, which is tied to refresh rate. A reading that lands on 60Hz, rather than some arbitrary degraded figure like 173Hz, strongly suggests the page is now sampling once per frame at 60 frames per second instead of running at full rate. A controller that was genuinely failing would not conveniently land on your refresh rate.

There are a few things that cause this and a Windows update can trigger all of them. The browser may be throttling the tab, which happens if the window is not focused, if it is partially obscured on some configurations, or if a battery saver or efficiency mode has been switched on. Windows power plans get reset by updates fairly often, and Windows 11's efficiency mode throttles background tabs aggressively. A graphics driver update can also change your display's refresh rate back to 60Hz, which would cap frame-driven polling at 60 regardless of the controller.

So check in this order: your display refresh rate in Windows display settings, because an update resetting it is very common and it would explain the number exactly; then your power plan and any battery saver; then test with the browser window focused, maximised and in the foreground.

If after all that it still reads 60Hz while your display runs at a higher refresh rate, then look at the controller: reconnect it, try another port directly on the motherboard, and check whether 8BitDo's utility reports a polling rate setting, since several of their pads expose one that a firmware update can reset.

And for reassurance on the practical side: even if it were genuinely 60Hz, it would be unlikely to affect how the controller feels in a game, for the reasons in our polling rate guidance. But a four times drop is worth understanding rather than ignoring, and you are right to ask.

Step By Step Fix
  1. Check your display refresh rate in Windows display settings. An update resetting it to 60Hz would explain the reading exactly.
  2. Check your power plan and turn off battery saver or any efficiency mode. Windows updates frequently reset these.
  3. Re-test with the browser window focused, maximised and fully visible in the foreground. Background and obscured tabs get throttled.
  4. Close other tabs and any recording or overlay software, then re-test.
  5. If it now reads near 250Hz, the controller was never the problem and the measurement was being throttled.
  6. If it still reads 60Hz while your display runs higher, reconnect the controller to a port directly on the motherboard rather than a hub.
  7. Check the manufacturer's utility for a polling rate setting, since several third party pads expose one that a firmware update can reset.

Tested on: 8BitDo Ultimate 2 wired, Xbox Model 1914 and DualSense CFI-ZCT1W measured at 60Hz, 144Hz and 240Hz display refresh, focused and backgrounded, with and without Windows battery saver, on Windows 11 24H2 in Chrome 141, Edge 141 and Firefox 144. Backgrounded and 60Hz-display configurations both reported approximately 60Hz regardless of controller.

Checked by Isabela Costa on . How we verify answers

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Community Replies 3

  • Accepted Solution
    Anneke van RensburgCommunity Member

    Display refresh had been reset to 60Hz by the update. Set it back to 144 and the test reports 247Hz again. The controller was fine the whole time and the number being exactly 60 was the giveaway, as you said.

  • Felipe CardosoCommunity Member

    Mine was battery saver on a laptop. Same thing, reading snapped back the moment I turned it off.

  • Sunita AgarwalCommunity Member

    The reasoning about a suspicious round number is a good diagnostic habit in general. Real faults rarely give you tidy figures.

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Tyler Vance
Written and tested by

Tyler VanceVerified Gamepad Tester team member

QA And Test Automation Lead at Gamepad Tester

Tyler leads test automation. Before each change to the tools here goes live, his pipelines drive simulated inputs through the pages across multiple browsers and desktop environments and compare the readings against known-good baselines. It catches the regressions manual testing misses: a button index that shifts, an axis that stops updating, a layout that breaks at one viewport. On Gamepad Tester he signs off releases of the test tools and handles the answers where the tool itself, rather than the controller, is behaving oddly.

Browser test automationregression baselinessimulated input pipelinescross-environment QA
  • 2 answers on Gamepad Tester
  • Runs the automated regression suite that every change to these test tools passes before release.
  • Reviewed by Isabela Costa

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