How to Tell a Software Input Delay From a Hardware One
A shot fired half a second after I pulled the trigger, the same delay I had been chasing for two weeks, faulting…
DualSense Edge. I have three profiles set up and the function buttons below the sticks used to switch between them instantly. Now pressing Fn plus a face button does nothing, the profile indicator does not change, and whatever profile was last active stays active. Your profile switching test confirms the settings do not change when I try. The controller works fine otherwise, all buttons, both sticks, triggers. Have I locked something or is this a fault?
Most likely the profiles are not assigned to the shortcut slots any more, which happens after a firmware update or a settings reset. Reassign them on the PS5, since profile switching is managed console-side.
This is usually a configuration state rather than a hardware fault, and the giveaway is that everything else on the controller works perfectly.
On a DualSense Edge, profiles live on the controller but their assignment to the function button shortcuts is managed through the PS5. Each shortcut slot points at a stored profile. If that mapping is cleared, which happens after a controller firmware update, after a settings reset, or if the profiles were created on a different console, the function buttons still work electrically but have nothing to point at, so pressing them does nothing visible. That matches your description exactly, including the last active profile staying put.
The first thing to confirm is whether the function buttons themselves register at all, and your test gives you that. If the Fn press shows up as an input but no profile change follows, the buttons are fine and the assignment is the problem. If the Fn press does not register as an input either, that is a different and rarer fault in the button itself.
Assuming the buttons register, go into the PS5 controller settings, open the Edge profile settings, and reassign each profile to its shortcut slot. It is worth deleting and recreating one profile as a test if reassigning alone does not take, because a profile stored in a corrupted state will sometimes accept an assignment without applying.
Two other things that produce this. A controller firmware update that has not completed leaves profile handling in a half state, so check for and apply any pending update. And on PC, profile switching behaves differently: the Edge's profiles are configured through PlayStation's own PC support rather than through Windows, so if you have only been testing on PC, confirm on the PS5 before concluding anything.
Tested on: DualSense Edge on PS5 firmware 25.08 and Windows 11 24H2, Chrome 141, with profiles assigned, unassigned, and after a deliberate controller settings reset. Function button inputs verified independently of profile switching in each state.
Checked by Nadia Brooks on . How we verify answers
Embedded Systems And Firmware Programmer at Gamepad Tester
Alistair is an embedded systems programmer. He writes custom firmware for third-party PC gamepads and builds input-parsing test rigs on microcontrollers such as the Arduino and Raspberry Pi Pico, which means he can see what a controller is sending at the wire level rather than guessing from what the operating system reports. That is usually the fastest way to settle whether a fault is in the pad, the driver or the browser. On Gamepad Tester he answers the firmware and driver questions, including the ones where an update has broken a working controller.
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