7replies
My Rear Paddle Fires Twice Every Time I Press It Once
Swap the paddle to another position first. If the double fire follows the paddle it is the paddle, and if it stays in that position it is the switch…
All TopicsButtons Not Responding 10Using Gamepad Tester Tools 8Firmware Drivers And Updates 7PC Games And Button Mapping 6Battery And Charging 6Stick Drift And Calibration 6Bluetooth And Wireless Pairing 5Repair Cleaning And Warranty 5Input Lag And Latency 5Vibration And Rumble Faults 4Trigger And Bumper Problems 4USB And Wired Connection 2Controller Reviews And Buying 2
5replies
DualSense Pairs With My PC Then Drops Off A Few Seconds Later, Every Time
A pair that holds for five to ten seconds then drops is nearly always a stale pairing record or a Bluetooth adapter power-saving setting, not the…
7replies
My Latency Is Great In The Browser But Spikes Badly In One Game
Your controller and input path are clean. Periodic spikes in one game are almost always frame time stalls from shader compilation, asset streaming…
5replies
Is A Hall Effect Controller Actually Worth Buying To Avoid Stick Drift?
Yes, for your situation it is worth it. Hall effect sticks do not wear the way potentiometers do, so they genuinely remove the common drift cause…
5replies
My Controller Creaks And Feels Loose After I Replaced The Stick Module
You have almost certainly left a screw under-tightened or a clip unseated, and possibly cross-threaded one. Nothing is damaged. Reopen it, seat the…
5replies
All My Face Buttons Feel Mushy And Slow Compared To How They Were
The feel is restorable and the part is cheap. Mushy buttons across all four means the rubber membrane has lost its snap, which is a wear item rather…
4replies
My L2 Trigger Only Reaches About Half Way, It Will Not Read Full Press
The trigger's potentiometer arm has slipped on its shaft, so the sensor is only sweeping part of its range while the trigger travels fully. It is a…
5replies
How Do I Find Out What Firmware Version My Controller Is On?
A browser cannot read the firmware version, because the Gamepad API does not expose it. On an Xbox pad the Xbox Accessories app on Windows shows it…
5replies
My Controller Tests Perfectly Here But The Game Still Will Not See It
You are not going mad. The browser and Windows both read the controller directly, but most games read it through Steam Input or XInput, and…
4replies
The Test Page Runs Really Slowly And Stutters On My Phone
Your phone is not too old. The readings jumping is the page struggling, not your stick, so treat those results as unreliable. Close other tabs, use…
5replies
My Controller Microphone Is So Quiet Nobody Can Hear Me
The built-in mic is genuinely weak by design and is meant for close range, but a muffled sound usually means the mic ports are blocked. Clean them…
4replies
Controller Is Connected To My Phone But The Browser Test Shows Nothing
Mobile is supported, but many clip-on pads connect in a keyboard or mouse mode that browsers do not expose as a gamepad. Switch the controller to…
4replies
The Create Button On My DualSense Does Nothing At All Any More
Repairable, and it is a cheap part. The Create and Options buttons sit on a small flex membrane that is easy to reach once the shell is open, and at…
4replies
My Controller Works In One USB Port But Not The Other Three
Almost certainly a USB hub or controller-chip issue on those rear ports, often a USB 3 port behind an internal hub that a low-power HID device…
7replies
Adaptive Triggers Do Nothing On My PC, Are They Just Not Supported?
Nothing is wrong at your end. Adaptive trigger resistance is not part of the web Gamepad API at all, and on PC it only works in the handful of games…